Refund and Replacement Policy
If you receive a damaged or defective item, please report it to us within 48 hours of delivery along with photos/videos as proof.
Once we receive and inspect the returned item:
We will confirm the eligibility for a replacement.
If approved, a replacement will be delivered within 7-10 business days.
Replacements are subject to stock availability. If a replacement is not available, we may offer a refund or an alternative item.
Refund Policy
After we receive and inspect your return, we’ll notify you via email or message regarding the status of your refund.
If approved:
Your refund will be credited automatically to your original method of payment within 10 business days.
you will receive a confirmation once the refund is issued.
Please note:
your bank or credit card provider may take additional time to reflect the refund in your account.
Shipping charge ( if any ) are non- refundable unless the return is due to our error ( e.g; defective or wrong item )
contact:sales@gulabiribbon.com
Whatsapp: 919216377109