Refund and Replacement Policy

If you receive a damaged or defective item, please report it to us within 48 hours of delivery along with photos/videos as proof.

Once we receive and inspect the returned item:

We will confirm the eligibility for a replacement.

If approved, a replacement will be delivered within 7-10 business days.

Replacements are subject to stock availability. If a replacement is not available, we may offer a refund or an alternative item.

Refund Policy

After we receive and inspect your return, we’ll notify you via email or message regarding the status of your refund.

If approved:

Your refund will be credited automatically to your original method of payment within 10 business days.

you will receive a confirmation once the refund is issued.

Please note:

your bank or credit card provider may take additional time to reflect the refund in your account.

Shipping charge ( if any ) are non- refundable unless the return is due to our error ( e.g; defective or wrong item )

‍ ‍contact:sales@gulabiribbon.com

Whatsapp: 919216377109